If someone paid full price and they should have used a coupon, you can edit their subscription in Stripe
- Search and find the student in the search bar
- Click on their name.
- Scroll down until you see SUBSCRIPTIONS
- Click on the pencil (or the three dots and choose Update Subscription)
You can click on ADD TRIAL and add the number of days equal to the coupon that should have been applied.
To save click on Update Subscription.